Privacy Policy

May Gonzalez Advisory ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at coveragewithmay.com, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information you provide directly. When you request a quote, book a consultation, submit a review, or chat with our virtual assistant Clara, you may share your name, email address, phone number, state, age range, and details about your coverage needs.

Information collected automatically. When you visit our site, we may automatically collect your IP address, browser type, device type, pages visited, time spent on pages, and general geographic location. This helps us understand how visitors use the site so we can improve it.

Chat conversations. Messages you send to Clara, our AI assistant, are processed to provide responses. If a conversation is escalated to our support team, the transcript may be saved and reviewed by a member of our team to follow up with you.

We use the information we collect to:

• Respond to quote requests and consultation bookings
• Provide insurance guidance and compare coverage options
• Communicate with you about your coverage needs
• Verify reviews submitted by clients
• Improve our website, content, and services
• Comply with legal and regulatory obligations

We do not sell your personal information. We may share your information in the following situations:

• Insurance carriers and partners: When you choose to enroll in a plan, we may share your information with the relevant insurance carrier to process your application.
• Service providers: We may use third-party tools (such as email and analytics providers) that process data on our behalf under appropriate safeguards.
• Legal compliance: We may disclose information when required by law or to protect our rights and safety.

We take reasonable measures to protect your information using industry-standard security practices. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to remember your preferences (such as language selection), understand how the site is used, and improve your experience. You can control cookies through your browser settings, but disabling them may affect site functionality.

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information
• Limit the use of sensitive personal information

To exercise any of these rights, contact us at may@coveragewithmay.com.

Our website is not directed to children under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.